Terms and conditions of use

Thanks for visiting YaelBelTrends online shop! I strive to offer affordable and beautiful pieces for your special events. My creations are made with quality materials, great love and a lot of attention to every detail.

Payment Policy:

Payment will be through Paypal and must be made within 3 days of purchase. Orders are shipped in 3-5 business days after transaction has processed. If you need an items sooner than this please contact me for fast shipping.

Shipping Policy:

Packages are generally dispatched within 3-5 days after receipt of payment and are shipped via Economic Post with tracking information. If you prefer delivery by EMS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Orders will ship to the address on file on the web site, so please make sure that the address on the web site is correct. If you want something sent to a different address, please leave a note at checkout.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Please know that once the item leaves my studio I'm not responsible for any fees related to duty, customs this is your responsibility. Items can not be returned for that issue.

I provide the shipping information after I send the item, if you did not receive the product after 15 business days, please check with the loca post office and contact me.

Boxes are amply sized and your items are well-protected.

Free shipping delivery is: 
* Up to 21 business days to USA, no tracking information available.
* Up to 15 days to Europe, but about 30 days to Germany. To Germany the shipping can take one month or more, it depends on the Germany custom.
* Australia up to 4 weeks.

Fast shipments:
* By Eco post: Up to 10 business days to USA and Europe, Asia with taking information available.
* By EMS: Up to 5 business days to USA and Europe, Asia with taking information available.

Your Return Shipment

YaelBelDesigns.com does not refund money for shipments of products that were returned. 

Returns: YaelBelDesigns.com does not cover return shipping. In case that a product is returned, the shipment will be at expense of the client.

Exchange Product: In case you want to exchange the product for another, the two shipments will be responsibility of the client, the return one and the sending back. 

In case you return for fixing during the warranty year, we will be responsible for the shipping back to you. There will not be any refund money for the sending shipping.

Warranty Policy:

All my Jewelry has a year warranty. If you have any problem during the year, please let me know and I will fix the product for you or send you a new one, depend on the case. The warranty also cover the shipment back only one time. 

Refund Policy:

I do my best to make sure you are happy with your purchase. If for any reason you are not satisfied, please contact me.

I have a return policy in case you are not satisfier with the products, the product was damaged during shipping, not in case the product does not arrive on time, late in shipping is out of my responsibility.
The shipping cost for the return is at the expense of the customer, Money return will be effective just in case you send the product back By registered mail, and after I receive the product I will return the money. With out tracking information I will not return the money.

I carefully inspect all items before shipping but will be happy to accommodate if I miss something. If something is defective please let us know within five days of receiving the item.

Earrings and custom orders are not exchangeable no exceptions, but adjustments can be made for an additional fee. Any returns must be made within five days after receiving the item. If for any reason you need more time please let me know.

In the event that I agree to take something back and there's nothing wrong with the item, there will be a re-stocking and processing fee . Fee will depend on the item.

Additional Information:

Length of the jewelry is customizable.
The standard length for the necklace is 18" /45 cm and for the bracelet is 7.5"/19 cm.
The Color Swarovski crystal and beads is customizable.
Also you can choose the jewel by silver or by 24kt gold-plated. Gold-plated products must pay extra 20%.

Website information:

Yael Arbely
Hadas 25, Giva't Ram, Kiryat Ata.
Israel, Zip Code: 2823525.